Customer Service & Building Your Brand

When you are researching a trip, trying to find the best hotel, what is the one thing that paying customers mention in their reviews?

Customer service.

You see reviewers write key words such as "Customer service alive & well..." or for the one star reviews "Customer service dead at this hotel.  Do not stay here."

Excellent customer service is so very important to every business, because customers notice how they're being treated and how much every dollar spent is being appreciated.

Video coming soon...